@SpotifyCares After a few days of pain, account issues worked out. Family plan – 3 users. Should not need to be so painful to make a change
— Kevin W. Herron (@w4kwh) December 16, 2014
.@SpotifyCares says Premium is canceled and now I can resubscribe. Um, no, actually it's not. You just deleted my family member.
— Kevin W. Herron (@w4kwh) December 15, 2014
@SpotifyCares No, apparently I have to cancel my account and let it expire. Canceling alone still won't allow me to make a change to Family.
— Kevin W. Herron (@w4kwh) December 13, 2014